Product & Delivery Information
Product Information
Storing instructions:
Pizza bases can be stored frozen for up to 1 year before use. Defrost before use for best results. Once defrosted they can be stored in the chiller for up to 5 days before being used.
Cooking instructions:
Please be aware that cooking instructions are a guide and different ovens will perform differently.
To cook in a pizza oven.
Defrost pizza base before applying sauce, cheese and toppings. Cook for around 2-3 minutes until the base is nicely browned and the cheese and toppings are cooked through.
To cook in a convection or other oven.
Defrost pizza base before applying sauce, cheese and toppings. Cook on a high heat for around 3-5 minutes until the base is nicely browned and the cheese and toppings are cooked through.
Delivery Information
Orders are dispatched within 1-2 working days (Monday to Friday). Orders received before 11am will normally be dispatched on the same day however this cannot be guaranteed. Once your order is placed you will receive confirmation along with an invoice. You will also receive confirmation and delivery updates from our courier on the day of delivery.
It is extremely important that you check the delivery address is correct before confirming your order. We cannot accept responsibility for orders delivered to the wrong address where the address has not been correctly inputted. Please check both the business name, street address and postcode are all accurate before placing your order.
Please also ensure that there is likely to be someone available to take the delivery on the day. Our courier will aim to leave your delivery in a safe place if this is not the case, but we cannot be responsible for any lost packages where nobody has been available to take the delivery.
99% of our orders are delivered without issue, however things do go wrong occasionally. If your order is either lost or delivered in an unsatisfactory condition, we will replace it upon request. We may request photographic evidence for this depending on the circumstances. Please contact us at info@certopizza.co.uk if you have any issue with your delivery. You can also call us on 0300 3033040.
